Mag Interactive Support

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Activity overview

Latest activity by Mag Interactive Support
  • Mag Interactive Support created an article,

    I did not receive the coins I purchased. How can I obtain them?

    Restart the app and check if you have the correct number of coins. If your purchase still doesn't appear, please contact us through the 'FEEDBACK & SUPPORT' option in the "SETTINGS" menu with the d...

  • Mag Interactive Support created an article,

    I lost all my game progress. How can I restore it?

    Ensure that you have updated your game to the latest version. If the problem persists, try shutting down the app, and turning WIFi/Cellular data off and on again before restarting. A prompt should ...

  • Mag Interactive Support created an article,

    How can I sync between devices?

    It is not currently possible to synchronise your progress across multiple devices. We hope to add this functionality in the future.

  • Mag Interactive Support created an article,

    I pressed the hint button by mistake. Can the hint I used be restored?

    There is no way to restore a hint you played by mistake. Remember that when you have completed a level, you win free coins and can use them to buy new hints.

  • Mag Interactive Support created an article,

    Can I remove ads?

    Purchasing certain coin packs removes ads. Tap on the coin icon on the main game screen to access the Wordalot store, and look for the "remove ads" icon next to the packs.

  • Mag Interactive Support created an article,

    Ads are too long. Can I skip them?

    Many ads can be interrupted after a few seconds. Just tap on the X when it appears in the corner of the screen.

  • Mag Interactive Support created an article,

    Will more levels be added to the game?

    More levels will be added once every month.

  • Mag Interactive Support created an article,

    How can I get more coins?

    Coins may be purchased in game. Tap on the coin icon on the main game screen to access the Wordalot store. You will also receive free coins every time you complete a level.

  • Mag Interactive Support created an article,

    I did not receive my coins after watching a rewarded ad. How can I obtain them?

    Restart the app and check if you have the correct number of coins. If your purchase still doesn't appear, please contact us through the 'FEEDBACK & SUPPORT' option in the "SETTINGS" menu with the d...

  • Mag Interactive Support created an article,

    How can I purchase coins?

    Coins may be purchased in game. Tap on the coin icon on the main game screen to access the Wordalot store.